Exemplary People Management

Intermediate

Summary
There has never been a more critical time to invest in the people management skillset of our teams. In these moments where talent is extremely scarce yet business growth opportunities are rich, retention and engagement maybe the most important operational imperative for communications leaders and their teams. The toolkit of a line manager is a vital prerequisite for a successful career in communications or indeed any sector. Learn about self-management in this one-day interactive and highly practical session as a launchpad for the strategic performance enabler that is effective people management.

Trainer: Jane Fordham

How attendees will benefit
Attendees will:
Start with themselves. Examine who they are today as people managers and what they currently bring to these pivotal relationships
Learn how to self-manage and iterate tactics to get the best out of team members
Explore prominent models of people management to hone their own authentic style
Understand how to  get the best from the annual review cycle and other ‘official’ touchpoints
Appreciate the importance of regular check-ins and continuous coaching
Spend time considering management of difficult conversations and optimising feedback
Be given tonnes of time to reflect, discuss, practice and leave empowered and enlightened!

Who should attend
Anyone who has risen up through the ranks on their technical abilities but finds themselves managing others without having been formally trained to do so. Equally relevant to those ripe for a refresher or experiencing particular roadblocks in these unique times.

What attendees will learn
How to set and refresh SMART goals
Prepare for performance reviews
Actively listen and observe for greater understanding
Design, give (and receive) feedback
Manage different personality types
Set and protect effective boundaries
Consider wellbeing and mental health

Delegate instructions
No pre-work for this course