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Effective People Management - Leeds
Members £390 + VAT
Non-members £540 + VAT
Intermediate
Summary
Being great at PR is one thing. Being a great people manager is another. Once you’ve risen up the ranks line management becomes a given, but requires a whole new set of skills to do a great job.
Line managers have an essential role to play in both the retention and development of teams.
In this interactive session, attendees will learn not only how to manage individuals, but also reflect on how their own behaviours can impact their management skills.
Trainer: Claire Quansah
Who should attend
This course is aimed at people who are new to managing people, as well as those with management experience who want to refresh their skills or address specific people challenges.
What you will cover
- The role of a line manager
- Understanding traits, tendencies and personalities
- Skills development
- The art of feedback
- Objective and goal setting
- Difficult conversations
Attendees will learn
- To understand and identify personality types
- How to adapt to individuals
- How to give constructive feedback
- How to set goals
- Identifying training and development needs
- How to handle challenging conversations
Delegate instructions
No pre-work for this course