Social Media Metrics

Intermediate

Summary
Social media. Everyone is doing some form of campaign, everyone has some form of presence, be it X (formerly Twitter), Facebook, Linkedin or the myriad of other platforms available. But how do you truly measure your activity? How do you ensure that you are not just "spinning wheels"? What are the Key Performance Indicators to ensure your client or your organisation is getting it's correct return on investment? 

Trainer: Steve Dunne FPRCA

How attendees willl benefit
This weminar shows you exactly what is available and what social media metrics you should deploy.

Who should attend
This course is suitable from junior to senior level public relations practitioners who need to measure and achieve ROI (Return On Investment) in social media activity for their client or organisation.

What attendees will learn
Through examining the current best practice techniques in evaluating social media campaigns and in examining the social media management and evaluation tools available, this course will give strong insight and guidance on best practice consolidated by vivid and insightful case studies.

Delegates will learn:

- Establishing realistic aims and objectives for PR in the digital field

- The best KPI's for social media campaigns

- What tools are available to measure and ensure ROI in the digital field

- Measuring amplification

- Measuring and evaluating influence

- Establishing realistic parameters for advocacy

- Designing the pull in and push on approach

- Measuring Output against out take and outcome in the digital field

- How different platforms should be measured

- The pitfalls to avoid

Delegate instructions
No pre-work for this course